This website and online store are operated by Figetiers (“we”, “our”, “us”), a business registered in the United Kingdom.  Fidgetiers also operates under Ditto Dimensions and Ditto Design, who's name may appear on billing and/or invoicing information.
Registered address: 4 Nant Arian, Church Village, Pontypridd, South Wales, United Kingdom, CF38 1SE
Email: hello@fidgetiers.co.uk
Telephone: +44  (0)7713 387 601

We respect your privacy and are committed to protecting your personal data in accordance with the UK GDPR and Data Protection Act 2018.

We may collect the following personal information when you visit our site, place an order, or contact us:

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely through our payment providers; we do not store your card details)

• IP address and browser/device information (for website analytics and security)

We process your data for the following purposes:

• To process and fulfil your orders

• To communicate with you regarding your purchases or enquiries

• To send you marketing updates if you have opted in

• To improve our website, products, and services

• To comply with legal obligations

Under the UK GDPR, our lawful bases for processing your data include:

• Contract – To process your purchase and deliver products.

• Consent – For sending marketing communications (you can withdraw consent at any time).

• Legal Obligation – For record-keeping and compliance.

• Legitimate Interests – To improve our products, prevent fraud, and secure our site.

We will not sell or rent your data to third parties.
We may share your data with trusted service providers for:

• Payment processing (e.g., PayPal, Stripe, SumUp)

• Delivery and courier services

• IT and hosting providers

• Marketing platforms (only with your consent)

All providers we use comply with UK GDPR requirements.

Our site uses cookies for essential website functions, analytics, and, if applicable, targeted advertising.
You can control or disable cookies in your browser settings.

We retain your data for as long as necessary to fulfil the purposes we collected it for, including satisfying legal and accounting requirements.

You have the right to:

• Access the personal data we hold about you

• Correct inaccurate information

• Request deletion of your data (subject to legal obligations)

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

We take appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, and disclosure.

We may update this policy from time to time. Any changes will be posted on this page with the updated date.